Email Monitoring Guide

DealEngineAI Email Monitoring Guide

This guide outlines daily monitoring procedures to ensure continued email deliverability for DealEngineAI's email-based services.

Daily Checks

1. Email Delivery

# Check emails sent today
python check_today_emails.py

# Review any delivery failures
python check_today_emails.py --status=failed

2. Inbound Email Processing

# Verify inbound webhook is configured
python verify_postmark_inbound.py

# Test end-to-end inbound processing
python test_email_processor.py

3. DNS Configuration

# Quick SPF record check
nslookup -type=TXT dealengineai.com | grep "v=spf1"

# Verify presence of Postmark in SPF record
nslookup -type=TXT dealengineai.com | grep "postmarkapp"

# Check DKIM record
nslookup -type=TXT pm3._domainkey.dealengineai.com

Weekly Checks

1. Spam Testing

# Send test email with optimized content
python clean_test_email.py test@youremail.com

# Check delivery status
python check_delivery_status.py --last=5

2. Suppression List Review

# Check if important contacts are mistakenly suppressed
python check_suppression.py important@customer.com

3. Bounce Rate Analysis

# Generate bounce rate report
python analyze_bounces.py --period=7days

Troubleshooting Quick Reference

SPF Record Issues

If SPF checks fail, ensure your TXT record contains:

v=spf1 include:spf.protection.outlook.com include:spf.postmarkapp.com -all

Webhook Configuration

If inbound emails aren't being processed:

# Reset webhook URL
python setup_postmark_inbound.py

# Verify configuration
python verify_postmark_inbound.py

Email Deliverability Issues

If emails are landing in spam or not being delivered: 1. Check authentication (SPF, DKIM) 2. Review content for spam triggers 3. Verify sender domain reputation

# Test email delivery
python test_delivery.py recipient@example.com

# Check if recipient is on suppression list
python check_suppression.py recipient@example.com

Automated Monitoring Setup

A cron job is configured to run these checks daily:

# Check cron status
cat cron_monitor.sh

# Manually run monitoring script
bash cron_monitor.sh

For detailed explanations of email delivery issues and solutions, refer to the comprehensive Email Delivery Guide.

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